At Urbanaglow, we care a lot about keeping our website, our customers, and their private information safe. Please let us know right away if you find a possible security hole or think there has been a security breach so we can act quickly.
1. How to Tell Someone About a Security Problem
Please send a detailed report to our security team if you see a security issue:
Send an email to security@urbanaglow.shop or contact@urbanaglow.shop if you want to have just one contact.
Your report should include:
A thorough explanation of the problem
Steps to make the problem happen again (if you can)
Screenshots or files that show the problem
Any other useful information
2. What to Look Forward To
Our security team will look over your report and do what needs to be done once we get it.
If we need more information, we may get in touch with you.
Within 24 to 48 hours, we will let you know that we got your report.
3. Reporting with care
Please don't try to take advantage of the weakness or get to private information. We can fix problems without putting our systems or users at risk by reporting them responsibly.
4. How to get in touch
For any questions regarding security reporting:
Email security@urbanaglow.shop or contact@urbanaglow.shop to get in touch with urbanaglow at 205 5th St, Lilesville, NC 28091, USA.
Call us at +1 645 564 8456.